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Recovery, investigation, and prevention — matched to what actually happened.

Not every situation is a scam. Some are lost passwords, damaged hardware, or locked exchange accounts. We start with a free review to identify which category your case falls into, then bring in the right discipline — technical, investigative, or both.

FreeInitial case review
No Fee Unless RecoveredOn eligible cases
6Service disciplines

Service A

Lost Wallet / Password / Seed Phrase Recovery

No Recovery, No Fee Verifiable Success

For users who still control their wallet but can't get into it — forgotten passwords, partial or out-of-order seed phrases, and corrupted wallet files. This is technical repair work on something that's already yours, not fund recovery from a third party.

What's Included

  • Password diagnostics within recoverable, feasible ranges
  • Seed phrase gap-filling and checksum validation
  • Wallet file structure repair and format cross-checks
  • Verification against original wallet software/version

Best For

Forgotten passwords, seed phrases missing a few words or out of order, old or corrupted .dat / keystore files, legacy desktop wallets that won't open.

Because success here is objectively verifiable — the wallet either opens or it doesn't — this is the one category where a strict no recovery, no fee model applies.
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Service B

Scam Fund Tracing & Blockchain Investigation

Flat Fee or Hourly

For users whose funds were sent to a scammer, phishing site, or fake investment platform. We trace the on-chain movement of the funds, identify associated wallet clusters and exchange touchpoints, and compile a report suitable for law enforcement or legal action.

What's Included

  • Full on-chain transaction path tracing
  • Wallet cluster and exchange touchpoint identification
  • Documented report formatted for IC3, FTC, or legal counsel
  • Guidance on realistic next steps based on findings

Best For

Investment scams, phishing, romance scams, impersonation scams, and any case where funds left your control and moved to a wallet you don't own.

Important: Tracing identifies where funds went. It does not guarantee recovery of the funds — recovery in these cases typically depends on law enforcement action or the funds passing through a regulated exchange that can freeze them.
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Service C

Exchange Account Recovery

Case-Dependent Pricing

For locked, frozen, or hacked exchange accounts. We help you navigate exchange support processes, verification disputes, and account restoration — working the process the exchange itself controls, rather than bypassing it.

What's Included

  • Review of the lock/freeze reason and exchange policy
  • Support ticket and appeal drafting
  • KYC / identity verification dispute assistance
  • Escalation strategy for unresponsive support channels

Best For

Accounts frozen for compliance review, locked out after a device change or failed verification, or suspected of unauthorized access by someone else.

Note: Outcomes here depend on the exchange's own policies and cooperation — we can strengthen your case and navigate the process, but we don't control the exchange's final decision.
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Service D

Hardware Wallet Data Recovery

Referral Service

For physically damaged hardware wallets — water damage, corrupted firmware, or damaged chips. We assess the device and connect you directly with the right specialist partner for the repair itself.

What's Included

  • Initial device damage assessment
  • Identification of the likely fault (firmware vs. physical/chip)
  • Referral to a vetted hardware recovery partner
  • Coordination support throughout the partner's process

Best For

Ledger, Trezor, and similar hardware wallets with water damage, physical damage, or firmware that no longer boots correctly.

Referral service: Chip-level and lab data recovery is performed by our vetted hardware recovery partners, not in-house. We handle the assessment and hand-off; the physical repair happens with the partner directly.
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Service E

Legal & Law Enforcement Referral Support

Documentation & Referral

For clients who need to formally report a loss or pursue legal action. We help prepare the documentation that makes a report or case usable, and connect you with the right people to take it further.

What's Included

  • Compiled transaction records and timeline
  • Blockchain trace report packaging (where applicable)
  • Guidance on filing with the FBI's IC3 or the FTC
  • Referrals to relevant attorneys or agencies

Best For

Anyone who wants a formal record filed, plans to pursue legal counsel, or needs organized documentation to hand to an investigator.

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Service F

Digital Asset Security Consultation

Security Audit Prevent Future Loss

For clients who've just been through a recovery — or simply want a check-up before something goes wrong. We review how your assets are stored and help close the gaps that lead to the cases above.

What's Included

  • Wallet setup and migration guidance
  • Hardware wallet setup walkthrough
  • Seed phrase backup strategy review
  • Phishing and social-engineering awareness review

Best For

Anyone who's recently recovered assets, is moving to self-custody for the first time, or just wants a second set of eyes on their setup.

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Not sure which category your case falls into?

That's what the free review is for. Tell us what happened and we'll tell you honestly what's realistic — before anything else starts.

Start your Free Review